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Amirtash, P, Majid Parchami, J and Jelodar, M B (2021) Integration of project management services for International Engineering, Procurement and Construction projects. Built Environment Project and Asset Management, 11(2), 330-49.
Bhattacharya, S, Momaya, K S and Iyer, K C (2021) Bridging the gaps for business growth among Indian construction companies. Built Environment Project and Asset Management, 11(2), 231-50.
Cevikcan, E and Kose, Y (2021) Optimization of profitability and liquidity for residential projects under debt and equity financing. Built Environment Project and Asset Management, 11(2), 369-91.
Isuri Anuradha, A, Soorige, D and Geekiyanage, D (2021) Comparative study on life cycle assessment of buildings in developed countries and Sri Lanka. Built Environment Project and Asset Management, 11(2), 304-29.
Moyo, T, Crafford, G and Emuze, F (2021) People-centred management for improving construction workers' productivity in Zimbabwe. Built Environment Project and Asset Management, 11(2), 350-68.
Ottou, J A, Baiden, B K, Nani, G and Martin Morgan, T (2021) Benefits of implementing Six Sigma in competitive tendering process. Built Environment Project and Asset Management, 11(2), 214-30.
Safapour, E, Kermanshachi, S and Kamalirad, S (2021) Analysis of effective project-based communication components within primary stakeholders in construction industry. Built Environment Project and Asset Management, 11(2), 157-73.
- Type: Journal Article
- Keywords: internal communication; stakeholder management; case studies; communication; knowledge; contractors; project management; resource management; project engineering
- ISBN/ISSN:
- URL: http://dx.doi.org/10.1108/BEPAM-02-2020-0026
- Abstract:
Effective internal communication facilitates the transfer of data and information among project parties throughout the execution of construction projects. It minimizes the distortion of data and major cost overruns and delays. The aim of this study was to determine main components of the project characteristics that affect quality of internal communication within owners, designers and contractors in construction projects. Project characteristics that significantly affect quality of internal communication were identified through existing literature. Forty case studies associated with national and international construction projects were gathered. Since data regarding other aspects of collected case studies, which were not included in the case study data, were required, a structured survey was developed and distributed to the primary stakeholders. The factor analysis method was adopted to determine the key components of effective internal communication. The results demonstrated that project targets, bureaucracy, location and coordination affect the quality of internal communication among owner entities. Additionally, design and technology, clarity of the project's scope, resources, delivery, construction management and design management affect quality of internal communication within design entities. Qualified field labor, objectives, restrictions, material quality, equipment quality, availability of qualified project managers and equipment turnovers affect the quality of internal communication within contractors. The findings of this study help project managers evaluate the effectiveness of internal communication of a construction project during the early stages of the project. Additionally, the outcomes guide project managers to allocate sufficient resources to their projects and adopt proactive strategies which prevent/reduce miscommunications and their unintended consequences.
Sekar, G, Sambasivan, M and Viswanathan, K (2021) Does size of construction firms matter? Impact of project-factors and organization-factors on project performance. Built Environment Project and Asset Management, 11(2), 174-94.
Sun, J, Balakrishnan, S and Zhang, Z (2021) A resource allocation framework for predisaster resilience management of interdependent infrastructure networks. Built Environment Project and Asset Management, 11(2), 284-303.
Tuffaha, F M, Assaf, S, Yasar Zakaria, Z and Hadidi, L A (2021) A framework for the performance assessment of construction contractors in Saudi Arabia. Built Environment Project and Asset Management, 11(2), 195-213.
Verma, S, Mandal, S N, Robinson, S, Bajaj, D and Saxena, A (2021) Investment appraisal and financial benefits of corporate green buildings: a developing economy case study. Built Environment Project and Asset Management, 11(2), 392-408.
Zarghami, S A and Gunawan, I (2021) The emergence and evolution of reliability theory for water distribution networks. Built Environment Project and Asset Management, 11(2), 251-65.